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Digital Banking

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Redefining the Digital Banking Experience

When we first established an online presence, our goal was simple: To provide members an easy, more convenient way to obtain information, monitor, and manage their account. But, as the digital landscape transforms, so do our efforts to offer greater account access while delivering a straightforward, seamless, and consistent experience whether you’re using our Mobile Banking App or desktop Digital Banking platform.

If you need immediate assistance accessing your account number for Digital Banking, please call 888-281-1796. For any other inquiries, please search our FAQs, contact us via Chat, or make an appointment to talk to a representative.

  • Getting Started: A Step-by-Step Guide

    Don't worry, it's pretty easy

    1. Enter your current username.
    2. Enter your Member Number.
      (You can find your member number on a check or paper statements 2019 or older only. Find your account number at the bottom of your Firstent Checkbook. Your account number starts after the string of zeroes and ends before the last "8" in the series of numbers. As with this example: 10000012345801, the account number would be 12345. Most common number of digits for an account number is six. However, some members may have four or five digits.)
      First Entertainment Credit Union check design
    3. Enter the Primary Member’s Social Security Number. For Business Accounts, this will be the TIN/EIN number and Business Established Date.
    4. To protect you from fraudulent activity, you will receive a security code either by text, email, or phone, whichever is most convenient for you for verification purposes.
    5. Set up a new password to keep your account secure. Take advantage of our new password strength indicator to ensure your account remains safe from potential unauthorized use.
    6. Once you’ve logged in, we recommend you setting up your alerts and notifications on our new Digital Banking platform soon thereafter because your current ones will not carry over. But, the good news is that our new notifications and alerts can be provided via text or email, whichever is best for you.
    7. And finally, our new Digital Banking experience offers first-class security with 2-factor authentication. To activate, click Security tab in Settings.

     

    Easily manage your finances and make smarter banking decisions with our NEW digital banking website and mobile app!

     

    Why Use Digital Banking?

    • It's convenient
    • It provides a seamless experience to manage your account
    • It provides an extra security layer
    • Access your money anytime, anywhere!

     

    The Great, All-New Features Include:

    • Newly Designed Accounts Dashboard - Easily view, track, and manage your First Entertainment along with any external accounts all in one place.
    • Savvy Money - Take control of your credit, get score updates and analysis, alerts, and monitoring, plus view your full credit report.
    • Card Manager - Complete control of your debit and credit card, all at your fingertips.
    • Financial Wellness Made Easy - Spending analysis, savings goals, 2-factor login security, as well as push and text notifications.
    • Business Banking Features - Sub-user access for your employees, reports, alerts, plus ACH and Quickbooks® Express Web Connect.

     

    View Spending Activity

    Now all your spending activity is at your fingertips. Better information will allow First Entertainment members to make smarter decisions and achieve their financial goals faster.

     

    Notifications

    We redesigned our alerts feature because your financial peace of mind is our top priority. You can now get instant updates to track your accounts from wherever you are. Plus, members can receive those notifications whichever way is most convenient for you: SMS text, mobile push notifications or email.

     

    Take Charge Today with Digital Banking!

    If you’re not already using Digital Banking, register now. It’s fast and easy!

    Register for Digital Banking

     

    Basic Banking Made Better

    We get that there are some things you don’t our assistance with. So we’ve incorporated some of the latest digital capabilities to make managing your account more efficient for you.

    • Online Travel Notifications: Select the Card Manager widget to place travel notifications on your First Entertainment Credit and Debit Cards.
    • eDocs: View eStatements for your share and mortgage accounts, along with eNotices and tax forms.
    • Unlock Your Account: Use the Self-Service Account Unlock feature to unlock your account. No call necessary.
    • Reset Login: If you've forgotten your username or password, you can reset your login credentials in a few easy steps.
    • Mortgage Portal: Access detailed information for your 1st Mortgage.
    • Pay Bills: Save time when you sign up for online Bill Pay and manage all your monthly expenses in one place.

     

    Robust Banking in the Palm of Your Hand

    We’ve taken everything up a notch by making key features accessible at home or on-the-go using your favorite mobile device. 1

    download the first entertainment mobile app from the apple app store

    download the first entertainment mobile app from the apple app store

    Get the First Entertainment Mobile Banking App for iOS

    Download Our iOS App from the App Store Now

    first entertainment logo and google play badge GET IT ON Google Play

    download the first entertainment mobile app from the apple app store

    Get the First Entertainment Mobile Banking App for Android

    Download our Android app from Google Play Now

    IOSs is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

    Android is a trademark of Google Inc.

    To learn more about Digital Banking, visit our FAQs page or click here.


    1 Blackberry and Windows Phone Users: Using your Smartphone's Internet browser, visit and bookmark our mobile banking site. If you have questions about using Mobile Banking, just call us at 888.800.3328 and we'll help you get started.

    If unable to receive funds instantly with a debit card, funds can be received by ACH. ACH transactions may take 1-2 business days as determined by the receiver's bank.

    iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

    Android is a trademark of Google Inc.