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Get in Touch with First Entertainment
Have general questions or need help with your account? First Entertainment has many options to get you the help you need fast.
Video Appointment
Get personalized financial guidance from the comfort of your home with our convenient video appointment option.
Phone Appointment
Discuss your needs directly with our team through a phone appointment.
In-Branch Appointment
Skip the wait and get personalized assistance with your financial priorities in person at our branch.
Chat with us
Avoid the face-to-face and chat with a rep now.
Call us
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Visa Card Services
Debit Card
Report a card Lost or Stolen
U.S. 888.800.3328
International 323.851.3673
Activate a card or Change your PIN
833.285.1748
If your card is Blocked
U.S. 888.800.3328
International 323.851.3673
Credit Card
Report a card Lost or Stolen
U.S. 888.800.3328
International 323.851.3673
Activate a Credit Card or Change your PIN
Activation: 800.631.3197
PIN Change: 888.886.0083
Balance Inquiries or other information
888.800.3328
Dispute a Transaction
888.918.7341
Find the right mailing address.
General Correspondence
Post Office Box 100
Hollywood, CA 90078-0100
Deposits and Loan Payments
Post Office Box 2428
Hollywood, CA 90078-2428
First Mortgage Payments
Post Office Box 7168
Pasadena, CA 91109-7168
Visa® Credit Card Payments
Visa®
Post Office Box 60510
City of Industry, CA 91716-0510
Overnight Visa® Credit Card Payments
PSCU Financial Services
560 Carillion Parkway
St. Petersburg, FL 33716
Reach out to a First Entertainment Representative.
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