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Saturday, July 18, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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We’re updating our member support options. Learn more and view FAQs here.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed July 3-4 in observance of Independence Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Friday, June 19, 2026: Please note that our Member Experience Center and branches will be closed. We apologize for any inconvenience this may cause. Our digital banking and surcharge-free ATMs will remain accessible 24 hours a day, 7 days a week.

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How do I stop a Debit card payment?

To dispute a Debit card transaction which has cleared your account, please follow the below steps.

  1. On firstent.org, select Forms on the Home Page.
  2. Scroll down to “Disputed Transactions (DEBIT Card)”. You will find three forms listed under this heading.
  3. Choose the one that best fits your situation and complete the form.