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Holiday Closure Notice: All First Entertainment Credit Union branch locations and our Member Experience Center will be closed January 19th in observance of Martin Luther King Jr. Day. Digital banking services and surcharge-free ATMs will remain available 24/7. ... Read more

Notice
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Saturday, January 24, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause. ... Read more

Notice
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Saturday December 13, 2025: Please note that our Studio City Branch, Culver City Branches, and our Member Experience Center will be closing at 12:00 pm on Saturday, December 13. ... Read more

Fraud Alert
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Important Security Reminder: Your security is our top priority and phishing and spoofing schemes are on the rise. Please stay vigilant when someone calls you, scammers may disguise their phone number to appear… ... Read more

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How do I stop a Debit card payment?

To dispute a Debit card transaction which has cleared your account, please follow the below steps.

  1. On firstent.org, select Forms on the Home Page.
  2. Scroll down to “Disputed Transactions (DEBIT Card)”. You will find three forms listed under this heading.
  3. Choose the one that best fits your situation and complete the form.