Alert 1 of 2
See all alerts
Notice
Notice Icon

Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed September 7, 2026, in observance of Labor Day. Digital banking and surcharge-free ATMs remain available 24/7.

Fraud Alert
Fraud Alert Icon

Phishing and spoofing scams are rising. First Entertainment will never ask for your password, username, verification code, email login credentials, and we will never call on a holiday. If you receive a suspicious call, text, or email, do not respond; call 888.800.3328, press 4 then 1, or learn more from our spoofing scams blog. 

Notice
Notice Icon

Saturday, August 15, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

Notice
Notice Icon

Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

Notice
Notice Icon

We’re updating our member support options. Learn more and view FAQs here.

« Back to Help
Search our site

How do I delete my Digital Banking profile?

  1. Contact our Member Experience Center at 888.800.3328.
  2. Inform the representative that you would like to delete your Digital Banking profile, and we’ll take care of the rest.

Click here to learn more about the information we collect and retain.