Alert 1 of 0
See all alerts
Notice
Notice Icon

Friday, June 19, 2026: Please note that our Member Experience Center and branches will be closed. We apologize for any inconvenience this may cause. Our digital banking and surcharge-free ATMs will remain accessible 24 hours a day, 7 days a week.

Notice
Notice Icon

Saturday, June 13, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

Notice
Notice Icon

Holiday Closure Notice: All First Entertainment Credit Union branch locations and our Member Experience Center will be closed May 25th in observance of Memorial Day. Digital banking services and surcharge-free ATMs will remain available 24/7.

« Back to Help
Search our site

How do I stop a Debit card payment?

To dispute a Debit card transaction which has cleared your account, please follow the below steps.

  1. On firstent.org, select Forms on the Home Page.
  2. Scroll down to “Disputed Transactions (DEBIT Card)”. You will find three forms listed under this heading.
  3. Choose the one that best fits your situation and complete the form.