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Saturday, August 15, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed July 3-4 in observance of Independence Day. Digital banking and surcharge-free ATMs remain available 24/7.

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How can you schedule or modify appointments?

To schedule an appointment, please Click here to book an appointment.

To modify an appointment (reschedule or cancel), please follow these steps:

  1. Locate the appointment confirmation email and/or text message that was sent upon appointment booking.
  2. If referencing the email confirmation, select “Manage Appointment“. If referencing the text message confirmation, select link contained within the text message.
  3. Select either “Reschedule Appointment” or “Cancel Appointment“.
  4. If rescheduling appointment, this selection will display the calendar to re-select an appropriate date and time.
  5. If cancelling appointment, this selection will prompt a confirmation box to either “Keep” or proceed and “Cancel Appointment”.
  6. Upon final selection of “Cancel Appointment”, appointment will be canceled.