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Saturday, July 18, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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We’re updating our member support options. Learn more and view FAQs here.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed July 3-4 in observance of Independence Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Friday, June 19, 2026: Please note that our Member Experience Center and branches will be closed. We apologize for any inconvenience this may cause. Our digital banking and surcharge-free ATMs will remain accessible 24 hours a day, 7 days a week.

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How can you schedule or modify appointments?

To schedule an appointment, please Click here to book an appointment.

To modify an appointment (reschedule or cancel), please follow these steps:

  1. Locate the appointment confirmation email and/or text message that was sent upon appointment booking.
  2. If referencing the email confirmation, select “Manage Appointment“. If referencing the text message confirmation, select link contained within the text message.
  3. Select either “Reschedule Appointment” or “Cancel Appointment“.
  4. If rescheduling appointment, this selection will display the calendar to re-select an appropriate date and time.
  5. If cancelling appointment, this selection will prompt a confirmation box to either “Keep” or proceed and “Cancel Appointment”.
  6. Upon final selection of “Cancel Appointment”, appointment will be canceled.