What are your phone hours?
Our Contact Center is available to answer your call Monday – Friday 8:00 am – 6:00 pm, Saturday 8:00 am-3:00 pm. For additional options on how to reach us, please see our Contact Us page.
How safe is my money at First Entertainment Credit Union?
Since 1967, First Entertainment Credit Union has served creators in the entertainment industry. Nearly 90,000 members enjoy the peace-of-mind knowing that their credit union, is committed to enriching the financial welfare by safely and soundly managing their funds. First Entertainment’s branch and digital networks are where the entertainment industry goes to conduct their banking.
- First Entertainment Credit Union is member-owned and financially independent.
- The credit union manages $2 billion in assets.
- Member funds are federally insured up to $250,000 by the National Credit Union Share Insurance Fund, which is backed by the “full faith and credit” of the US Government. IRAs are insured separately for an additional $250,000. For more information, go to https://ncua.gov/support-services/share-insurance-fund.
- First Entertainment Credit Union has an independent regulator, the California Department of Financial Institutions, and has received their highest possible examination rating.
- First Entertainment is regularly audited by independent accounting firms. State and Federal regulators examine First Entertainment on a regular basis and in their last review, regulators gave the credit union an excellent rating for financial soundness. Additionally, the credit union’s Supervisory Committee — volunteers from among the membership appointed by the Board of Directors — oversee our financial operations and conducts periodic exams on internal procedures.
- Members have continued to show us a vote of confidence by increasing their deposits, loans and use of other services offered by the Credit Union.
At First Entertainment Credit Union, our priority is to constantly strive to exceed our members’ highest expectations. Whether for saving or borrowing, members benefit in many ways at First Entertainment. And, you enjoy peace of mind knowing that your Credit Union is well managed and financially healthy.
Do you have financial information online?
We have financial information and tutorials available online throughout Firstento.org. Go to the Resources tab and you will see information on fraud prevention and security, financial education and more.
Do you offer Money Orders?
First Entertainment does not offer Money Orders for sale. We only offer Cashier’s checks.
Do you offer safety deposit boxes?
First Entertainment does not offer this service at this time.
How do I request a copy of First Entertainment’s most recent annual report?
To request a copy of our Annual Report, please call us at 888-800-3328 or send an email to mail@firstent.org.
Where can I find your holiday schedule?
To find First Entertainment Credit Union’s holiday schedule, please click on “Spotlight” in the navigation bar on Firstent.org. Next, click on “Events” in the dropdown navigation. Then, scroll over to the “filter by category” drop down and click on “Holiday Schedule” to load those particular dates.
Where is the Privacy Policy on your website?
To find First Entertainment Credit Union’s privacy policy, please scroll to the bottom of the website and then click on “policies & disclosures”. This will take you to a website page where you can then select and review our Privacy Policy (https://www.firstent.org/privacy-policy/).