Contact Us

A Variety of Ways to Reach Us

Toll-Free: 888-800-3328

You can also reach us at: 323-851-3673

Fax us at: 323-874-1397

Existing First Trust Deed Mortgage with First Entertainment, call: 877-498-9409

New Mortgages, Seconds, and HELOCs, call: 888-800-3328

Billp@yer Support: 888-918-7483

Live Chat:  Click here to chat with one of our representatives.

Mailing Addresses

• For General Correspondence:
  Post Office Box 100
  Hollywood, CA 90078-0100

• For Deposits and Loan Payments:
  Post Office Box 2428
  Hollywood, CA 90078-2428

• For First Mortgage Payments:
  Post Office Box 7168
  Pasadena, CA 91109-7168

• For Visa^® Credit Card Payments:
  Visa
  Post Office Box 60510
  City of Industry, CA 91716-0510

• For Overnight Visa Credit Card Payments:
  PSCU Financial Services
  560 Carillion Parkway
  St. Petersburg, FL 33716

Auxiliary Credit Union Services

• Media Benefits Insurance Services
  Tina Avanesyan
  323-436-4275

• First Entertainment Investment Services
  Robert Helm & Dana Go
  323-845-4434

• Autoland
  Favio Costin
  888-800-3328 x4436

Visa Card Services

Debit Card

• Activate a card or Change your PIN 
  833-285-1748

• If your card is Blocked
  U.S. 888-800-3328
  International 323-851-3673

• Report a card Lost or Stolen
  U.S. 888-800-3328
  International 323-851-3673

Credit Card

• Balance Inquires or other information
  866-820-6313

• Activate a  Credit Card or Change your PIN 
  Activation: 800-631-3197
  PIN Change: 888-886-0083

• Report a card Lost or Stolen
  U.S. 888-800-3328 
  International 323-851-3673