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Holiday Closure Notice: All First Entertainment Credit Union branch locations and our Member Experience Center will be closed May 25th in observance of Memorial Day. Digital banking services and surcharge-free ATMs will remain available 24/7.

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Saturday, April 18, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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Can I fill out a dispute form online?

Yes, You Can Fill Out a Dispute Form Online — Here’s How:

  1. Log in to Digital Banking.
  2. Navigate to More Services.
  3. Select Submit a Dispute.
  4. Choose the account where the transaction was posted.
  5. Select the Transaction Method you wish to dispute.
  6. Complete the form and submit.

Reminder: If you suspect fraudulent activity on your Debit Card, go to Card Management and block your card immediately.

For Credit Card disputes:
Go to Card Management and select Dispute a Credit Card Transaction.

If you believe your account has been compromised, please call us right away at 888-800-3328.