How to Reset Your Password

Follow these simple steps to securely reset your password and regain access.

1. Go to the Login Page: On the digital banking login screen, click “Forgot Password”.
    
   
2. Select “Reset My Password”: Choose the “Reset my password” option to start the recovery process.
    
   
3. Verify Your Identity: Enter the following details to confirm your identity:
   • Your Username
   • Your Social Security Number (SSN)
   • Your Date of Birth (MM/DD/YYYY)
   • Your Member Number

   Click “Continue” to proceed.
    
   

4. Choose a Recovery Method: Select how you’d like to receive your verification code:
   • Text Message (SMS)
   • Voice call
   • Email

   Click “Continue” to move forward.
    
   

5. Enter the Verification Code: Check your phone or email for the verification code. Enter the code in the provided field in digital banking and click “Verify”.
    
   
6. Create a New Password:
   • Enter your new password in the “Password” box.
   • Confirm by typing it again in the “Confirm Password” box.
   • Click “Login” to finalize the reset and access your account.