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September 19, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed September 7, 2026, in observance of Labor Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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How do I close a Coogan account?

In order to close a Coogan account, only the beneficiary is able to close the account once they reach the age of 18. They need to provide a valid and current form of identification AND a birth certificate at the time of closing the account.
You may close your Coogan account through the following channels:
  1. In Branch – You may go into any of our First Entertainment branch locations to close your Coogan account. Click here to Book an Appointment  to skip the line.  
  2. Over the phone – You may call us at 888.800.3328 to request to close out your Coogan account