Wire Transfer Resources

1. Log in to your account via Digital Banking or Mobile App.
2. Click “Wire Money” from the “Transfer & Pay” tab.
3. Select New Wire Transfer.

Provide the following information for the individual or business receiving the funds:

1. Recipient Information (Use the special instructions field to add information needed to process the request or route the funds.)

Recipient Financial Information 

• Receiving financial institution’s nine-digit routing number (ABA/RTN)
• Add the intermediary financial institution (optional) if requested

Click Next

2. Amount and Funding Source:

• Enter the amount to send via Wire Transfer.
• Select the funding source (account you want the funds debited from)

Click Next

3.    Review and Submit

• Carefully review the details for accuracy and disclosures on the summary screen.
• Click “Accept and submit.”

1. Type in the following information for the individual or business receiving the funds:

Recipient Information

• Individual or business name and address.
• Purpose of Payment: Notate the reason for the wire or relevant information needed to correctly process the request or route the funds.
• Individual or business account number.
• Receiving institution’s SWIFT Code or Bank Identifier Code (BIC) and country.
• Receiving institution’s name and address.
• Optional: Add the intermediary institution if requested.

Click Next

Please note, some countries that require an additional code include:

• United States: Routing Number or ABA Number
• Canada: Transit Number
• United Kingdom: Sort Code
• Australia/New Zealand: BSB Code (Bank State Branch)
• India: Indian Financial System Code (IFSC)
• Hong Kong: Hong Kong Branch Code
• Singapore: Singapore Branch Code
• South Africa: Routing Code

2.    Amount and Funding Source:

• Enter the amount to send via Wire Transfer.
• Select the funding source (account you want the funds debited from).

Click Next

3.    Review and Submit

• Carefully review the details for accuracy and disclosures on the summary screen.
• Click “Accept and Submit.” 

Use this section to add relevant information needed to process the request or route the funds, such as a purchase order or invoice number. This section is a must if you are wiring funds to an Escrow account.*

When the member clicks on Add special Instructions this will then change to Special Instructions (Optional) 

Here the member can type any relevant information needed to complete the wire.  The box will expand to fit the contents entered, up to 120 characters.

A SWIFT/BIC code consists of 8-11 characters and follows a format that identifies your bank, country, location, and branch.

1 – Bank code (4 letters)

• The first four letters represent the bank and usually look like an abbreviated version of the bank name.

2 – Country code (2 letters)

• These two letters indicate the country where the bank is located.

3 – Location code (2 letters or numbers)

• These two characters designate the location of the bank’s main office.

4 – Branch code (3 digits)

• These 3 digits identify a specific branch. ‘XXX’ is used for a bank’s head office.

What are the benefits of the wire transfer method? 

There are several reasons someone may choose to wire funds, but most members appreciate this option’s added security and convenience.

Does First Entertainment charge a fee for sending or receiving funds via wire transfer? 

A. The fee amount assessed depends on the type of transfer:

By what time do I need to submit a wire transfer request for it to go out the same day?

The cut-off time for same-day wire processing is noon PST for both international and domestic wires. Any requests submitted after that time will be processed the next business day.

How do I submit a wire transfer request?

Transfer requests can be submitted via Digital Banking or the Mobile App by clicking on the “Transfer & Pay” option in the navigation bar. You can also submit a wire transfer in person at any First Entertainment branch.

What information is required to wire funds?

1. Domestic wires require the following recipient information for the person or entity receiving the funds:

• Name and address of receiving individual or receiving business.
• Account number of individual or business.
• Verify institution’s name and address.

2. International wires require the following recipient information for the person or entity receiving the funds:

• Name and address of receiving individual or receiving business.
• Receiving institution’s name and address.
• Receiving institution’s eight- or 11-digit SWIFT or Bank Identification Code (BIC).
• Account number or International Bank Account Number (IBAN). The IBAN is used to identify bank accounts across national borders and may be required by the recipient’s financial institution. IBAN should be entered with no dashes or spaces.
• If the country that you are sending funds to requires an additional code please add to special instructions.

Some countries that require an additional code include:

• United States: Routing number or ABA Number
• Canada: Transit number
• United Kingdom: Sort Code
• Australia/New Zealand: Bank State Branch Code (BSB)
• India: Indian Financial System Code (IFSC)
• Hong Kong: Hong Kong Branch Code
• Singapore: Singapore Branch Code
• South Africa: Routing Code

Can I cancel my wire once it has been submitted? 

Please contact us at 888.800.3328 during regular business hours for assistance.

When does the recipient typically receive the funds sent via international wire transfer?

Generally, it takes about two to three business days for the funds to post to the recipient’s account. However, it can take up to 10 business days.

Why was my wire transfer delayed? 

Most institutions process requests immediately. However, if there is a delay, it can be due to any number of reasons:

• Security checks
• Timing of the transfer
• Weekend or bank holiday
• Currencies/countries involved
• Global event or natural disaster
• Incorrect or missing information or paperwork
• Intermediary Bank Processing

What do I do if a recipient does not receive the wired funds? 

Please request a (PTC) Payment Transmission Confirmation copy of your wire from the originating financial institution to verify that the correct wire procedures and instructions were followed.

When members contact MXC or Operations we provide the information below to ensure proper receipt of funds from an international wire transfer.