Our Leadership

Leadership

First Entertainment Senior Management

• President/Chief Executive Officer
  Lisa Landt

• Senior Vice President/Chief Administrative Officer/Chief Human Resources Officer
  Michelle Frattolin

• Senior Vice President/Chief Experience Officer
  Addie Allison

• Senior Vice President/Chief Financial Officer
  Ken Kramer

• Senior Vice President/Chief Information Officer
  Steve Bone

• Senior Vice President/Chief Lending Officer
  Tom Orman

• Vice President of Commercial Lending & Business Banking
  William Bennett

• Vice President Consumer Lending & Resolutions
  Rami Borsheh

• Vice President Digital Experience
  Nas Birmingham

• Vice President Finance
  Felipe Castaneda

• Vice President Marketing
  Molly Holocomb

• Vice President Operations
  James Marcellino

• 

• Vice President Payments/PMO 
  Daniel Arita

• Vice President Real Estate
  Bill Walker

• Vice President Retail
  Lori Marschalk

• Vice President Risk Management/General Counsel
  Jennifer Jordan

• Vice President Technology
  Jonah LaFollette

First Entertainment Board of Directors

• Chair
  Howard Welinsky

• Vice-Chair
  Michael G. Edwards

• Treasurer
  Irwin Jacobson

• Secretary
  Patrick Walters

• Director
  Gari Ann Douglass

• Director
  Sakae Manning

• Director
  Jeff Mirkin

• Director
  Terra Potts

• Director
  Stephen Raynes

• Director
  Ted Schilowitz

• Director
  Laura Valan

Supervisory/Audit Committee

The Supervisory Committee is elected by the members and is comprised of volunteers who are member-owners of the credit union. Its primary function is to serve as the audit committee of the credit union, ensuring that the credit union is soundly managed and that member assets are safeguarded. To fulfill its function, the committee monitors and evaluates the quality of credit union finances, operations, and decisions.

Specific Responsibilities

• Safeguard First Entertainment member assets by initiating ongoing internal and yearly external audits.
• Review First Entertainment policies, procedures, and operations.
• Review the minutes of meetings held by the First Entertainment Board of Directors and committees.
• Evaluate First Entertainment’s internal controls and financial position.
• Make recommendations for improving First Entertainment’s operating practices.
• Keep abreast of consumer laws and regulations and determine First Entertainment's compliance with them.
• Ensure that First Entertainment is not in violation of the Equal Credit Opportunity Act by discriminating against any category of members.
• Collaborate with regulatory examiners during their inspection.
• Reviewing and resolving member complaints that cannot be rectified through normal channels.

• Supervisory Committee Chair
  Mitch Nedick

• Committee Members
  Frank Cannata
  Heather Cochran
  Dhiren Patel
  Doug Regan
  Corrie Rothbart
  Miri Stucker

Member Complaints

The vast majority of issues can be resolved efficiently and effectively by the First Entertainment Credit Union staff. 

If you are unable to resolve an issue or discrepancy regarding your account through normal channels, you may wish to contact the Supervisory Committee. You may do this by sending a letter to our Supervisory Committee at this address:

Supervisory Committee
First Entertainment Credit Union
P.O. Box 100
Los Angeles, CA 90078-0100

Media Benefits Corporation Board of Directors

Insurance services offered through Media Benefits Insurance Services CA Lic#0H99393, a DBA for Media Benefits Corp., which is a wholly-owned subsidiary of First Entertainment Credit Union.

• Chair
  Tad Marburg

• Vice-Chair
  Alan Saxe

• Treasurer
  Elizabeth "Tig" McKenzie

• Secretary
  Charles Bruen

• Director
  Elena Campbell-Martinez

First Entertainment Credit Union
6735 Forest Lawn Dr.
Hollywood, CA 90068
323.851.3673
888.800.3328