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Our Leadership


First Entertainment Senior Management


  • President/Chief Executive Officer
    Lisa Landt

  • Senior Vice President/Chief Administrative Officer/Chief Human Resources Officer
    Michelle Frattolin

  • Senior Vice President/Chief Experience Officer
    Addie Allison

  • Senior Vice President/Chief Financial Officer
    Ken Kramer

  • Senior Vice President/Chief Information Officer
    Steve Bone

  • Senior Vice President/Chief Lending Officer
    Tom Orman

  • Vice President of Commercial Lending & Business Banking
    William Bennett

  • Vice President Consumer Lending & Resolutions
    Rami Borsheh

  • Vice President Digital Experience
    Nas Birmingham

  • Vice President Finance
    Felipe Castaneda

  • Vice President Operations
    James Marcellino

  • Vice President Payments/PMO 
    Daniel Arita

  • Vice President Real Estate
    Bill Walker

  • Vice President Retail Operations
    Lori Marschalk

  • Vice President Risk Management/General Counsel
    Jennifer Jordan

  • Vice President Technology
    Jonah LaFollette

First Entertainment Board of Directors

  • Chair
    Howard Welinsky

  • Vice-Chair
    Michael G. Edwards

  • Treasurer
    Irwin Jacobson

  • Secretary
    Patrick Walters

  • Director
    Terra Potts

  • Director
    Stephen Raynes

  • Director
    Laura Valan

  • Director
    Dennis Tange

  • Director
    Gari Ann Douglass

Supervisory/Audit Committee

The Supervisory Committee is elected by the members and is comprised of volunteers who are member-owners of the credit union. Its primary function is to serve as the audit committee of the credit union, ensuring that the credit union is soundly managed and that member assets are safeguarded. To fulfill its function, the committee monitors and evaluates the quality of credit union finances, operations, and decisions.

Specific Responsibilities

  • Safeguard First Entertainment member assets by initiating ongoing internal and yearly external audits.
  • Review First Entertainment policies, procedures, and operations.
  • Review the minutes of meetings held by the First Entertainment Board of Directors and committees.
  • Evaluate First Entertainment’s internal controls and financial position.
  • Make recommendations for improving First Entertainment’s operating practices.
  • Keep abreast of consumer laws and regulations and determine First Entertainment's compliance with them.
  • Ensure that First Entertainment is not in violation of the Equal Credit Opportunity Act by discriminating against any category of members.
  • Collaborate with regulatory examiners during their inspection.
  • Reviewing and resolving member complaints that cannot be rectified through normal channels.
  • Supervisory Committee Chair
    Mitch Nedick

  • Committee Members
    Jeff Mirkin
    Dhiren Patel
    Doug Regan
    Miri Stucker

Member Complaints

The vast majority of issues can be resolved efficiently and effectively by the First Entertainment Credit Union staff. 

If you are unable to resolve an issue or discrepancy regarding your account through normal channels, you may wish to contact the Supervisory Committee. You may do this by sending a letter to our Supervisory Committee at this address:

Supervisory Committee
First Entertainment Credit Union
P.O. Box 100
Los Angeles, CA 90078-0100

Media Benefits Corporation Board of Directors

Insurance services offered through Media Benefits Insurance Services CA Lic#0H99393, a DBA for Media Benefits Corp., which is a wholly-owned subsidiary of First Entertainment Credit Union.

  • Supervisory Committee Chair
    Tad Marburg

  • Committee Members
    Charles Bruen
    Sakae Manning
    Elizabeth "Tig" McKenzie
    Alan Saxe


Notice of Annual Election and Meeting


First Entertainment's Annual Membership Meeting and Elections will be held at 6:00 PM (PST), Thursday, April 22, 2021, in a virtual conference room. The Annual Meeting notice will include a conference room access link and password. Up for election this year are three (3) positions on the Board of Directors, each with a three-year term. Also, up for election is two (2) Supervisory Committee position, also with a three-year term. This year there are two (2) open positions on the Board of Directors, with a two-year or a one-year term. Also, there are two (2) open positions on the Supervisory Committee, with a two-year or a one-year term.

Nominations for all open positions must be made by petition. All eligible signers of the petition must be individuals, members in good standing of First Entertainment Credit Union, and at least 18 years of age. Such petitions must be signed within eleven (11) months prior to the Annual Meeting by at least 500 members. Petitions must be delivered (or postmarked) to the Credit Union, Attn: Nominating Committee, PO Box 100, Hollywood, CA 90078-0100 no later than March 3rd, 2021. If there is only one nominee for each position to be filled, the election will not be conducted by ballot, and there will be no nominations from the floor. Only one vote per member is permitted.



If you have appointed the Credit Union's Board to act as your representative by means of a current, unrevoked proxy, the proxy will be voted by the Board's authorized designee at member meetings on Director and Supervisory Committee elections, amendments to the Bylaws and Articles of Incorporation, as well as such other proper business as may come before such meetings. Your proxy may be revoked by a subsequent proxy or otherwise in writing. You may also withdraw your proxy from any meeting you attend in person.

First Entertainment Credit Union
6735 Forest Lawn Dr.
Hollywood, CA 90068