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What should I do if my Debit card is lost or stolen?

There are various ways you can report a Debit Card lost or stolen.

  • You can report a Debit Card as lost or stolen by calling 800-544-7716
  • You may visit any or our First Entertainment branch locations and report a debit card lost or stolen.
  • You can report your debit card lost or stolen via online.

You have two options to report a lost or stolen debit card online. Either through Digital Banking or Mobile App.

Digital Banking Option:

  1. Login to Digital Banking and select Card Management
  2. Select Card Management
  3. Click on Manage your cards.
  4. Choose the card you want to block.

Mobile Banking Option:

  1. Login to Mobile Banking
  2. Click on More Services
  3. Select Card Management
  4. Click on Manage your cards.
  5. Choose the card you want to block.
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Michelle Lee
Financial Advisor
EMAIL
TEL: 323.845.4434