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October 17, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed October 12, 2026, in observance of Indigenous People’s Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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What should I do if my Debit card is lost or stolen?

You have two options to report a lost or stolen debit card online. Either through Digital Banking or Mobile App.

Digital Banking Option:

  1. Login to Digital Banking and select Card Management
  2.  Select Card Management
  3. Click on Manage your cards.
  4. Choose the card you want to block.

Mobile Banking Option:

  1. Login to Mobile Banking
  2. Click on More Services
  3. Select Card Management
  4. Click on Manage your cards.
  5. Choose the card you want to block.