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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed September 7, 2026, in observance of Labor Day. Digital banking and surcharge-free ATMs remain available 24/7.

Fraud Alert
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Phishing and spoofing scams are rising. First Entertainment will never ask for your password, username, verification code, email login credentials, and we will never call on a holiday. If you receive a suspicious call, text, or email, do not respond; call 888.800.3328, press 4 then 1, or learn more from our spoofing scams blog. 

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Saturday, August 15, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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What is my PIN for my Credit Card or How do I set/change it?

In order to set or change your credit card Personal Identification Number (PIN), simply call 888.886.0083 and follow the prompts.