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Saturday December 13, 2025: Please note that our Studio City Branch, Culver City Branches, and our Member Experience Center will be closing at 12:00 pm on Saturday, December 13. ... Read more

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Saturday, December 13, 2025: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause. ... Read more

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Important Security Reminder: Your security is our top priority and phishing and spoofing schemes are on the rise. Please stay vigilant when someone calls you, scammers may disguise their phone number to appear… ... Read more

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What does a hold for preauthorization mean and why is it different than the actual amount?

Whenever you use your Debit card, a preauthorization is electronically transmitted to us by the merchant to hold those funds in your account until the transaction can be processed. Sometimes, the merchant will put through an amount different than the actual amount. When the charge comes through, the preauthorized hold is released as long as the amount on hold and the actual amount charged are identical. If they are not the same, the hold is not released until the expiration date, which is 3 business days after the preauthorization has been put through.