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Saturday, May 30, 2026: Please note that our Member Experience Center and branches will be closed. We apologize for any inconvenience this may cause. Our digital banking and surcharge-free ATMs will remain accessible 24 hours a day, 7 days a week.

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Holiday Closure Notice: All First Entertainment Credit Union branch locations and our Member Experience Center will be closed May 25th in observance of Memorial Day. Digital banking services and surcharge-free ATMs will remain available 24/7.

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Saturday, April 18, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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I sent money to someone, and they never received it. What should I do?

If your recipient did not receive your payment, make sure they’ve enrolled an e-mail address or U.S. mobile number with Zelle®. If they have enrolled, check that the e-mail address or U.S. mobile number you used to send money to your recipient is associated with your recipient’s Zelle® profile. You can check the payment status in the Zelle® widget within the Activity section. In some cases, payments may be delayed or blocked for your protection. For additional help, call First Entertainment Customer Service at 1-888-800-3328, Mon-Fri 8:00 AM–6:00 PM Sat 8:00 AM-3:00 PM.