First Entertainment now offers enhanced chat support through our virtual assistant, Emmi, and live agents—available in both Digital Banking and our mobile app.
To get started:
- In Digital Banking (web): Click the “Let’s Chat” icon at the bottom right of the screen.
- In the mobile app: Tap the chat icon in the top right corner.
Emmi will greet you and guide you through your request. If your question requires more support, Emmi will seamlessly connect you with a live representative.