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Saturday, August 15, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed July 3-4 in observance of Independence Day. Digital banking and surcharge-free ATMs remain available 24/7.

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How to Request a Due Date Change

Is it possible to change the due date of my loan payments, and if so, what is the process for requesting such a change?

Yes! You can request a due date change in one of two ways:

  1. Digital Banking: Submit your request securely through the Message Center.
  2. By Phone: Call us at 888-800-3328, select Option 3, and follow the prompts to be connected with the appropriate department.