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How do you report a lost or stolen card?

There are various ways you can report a Card lost or stolen.

  • You can report a Debit Card as lost or stolen by calling 800-544-7716
  • Visit any of our First Entertainment branch locations to report a lost or stolen debit card.
  • Report your debit card as lost or stolen online

You have two options to report a lost or stolen debit card online. Either through Digital Banking or Mobile App.

Digital Banking Option:

  1. Login to Digital Banking and select Card Management.
  2. Select ‘Card Management.’
  3. Click on ‘Manage your cards.’
  4. Choose the card you want to block.

Mobile Banking Option:

  1. Login to Mobile Banking.
  2. Click on ‘More Services.’
  3. Select ‘Card Management.’
  4. Click on ‘Manage your cards.’
  5. Choose the card you want to block.
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Michelle Lee
Financial Advisor
EMAIL
TEL: 323.845.4434