How do you report a lost or stolen card?

There are various ways you can report a Card lost or stolen.

• You can report a Debit Card as lost or stolen by calling 800-544-7716
• Visit any of our First Entertainment branch locations to report a lost or stolen debit card.
• Report your debit card as lost or stolen online

You have two options to report a lost or stolen debit card online. Either through Digital Banking or Mobile App.

Digital Banking Option:

1. Login to Digital Banking and select Card Management.
2. Select ‘Card Management.’
3. Click on ‘Manage your cards.’
4. Choose the card you want to block.

Mobile Banking Option:

1. Login to Mobile Banking.
2. Click on ‘More Services.’
3. Select ‘Card Management.’
4. Click on ‘Manage your cards.’
5. Choose the card you want to block.