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Holiday Closure Notice: All First Entertainment Credit Union branch locations and our Member Experience Center will be closed February 16th in observance of Presidents’ Day. Digital banking services and surcharge-free ATMs will remain available 24/7.

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Saturday, February 7, 2026: Please note that our Member Experience Center and branches will have special hours and will be open from 9am – 1pm on Saturday, February 7th. We apologize for any inconvenience this may cause. Our digital banking and surcharge-free ATMs will remain accessible 24 hours a day, 7 days a week.

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Saturday, January 24, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

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Important Security Reminder: Your security is our top priority and phishing and spoofing schemes are on the rise. Please stay vigilant when someone calls you, scammers may disguise their phone number to appear… ... Read more

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How do you pay off your loan completely?

You may make a payoff loan payment online or through the mobile app.

Before making a payoff, check your current payoff amount by clicking “Account Details” under your loan in Digital Banking.

  1. Log in to Digital Banking.
  2. Under “Transfer & Pay” tab click on “Transfer Money & Make Payments”.
  3. Click on “From Account” drop down menu and select the account you are trying to make a payment from.
  4. Click on “To Account” drop down menu and select the loan number you are trying to make a payment on.
  5.  Under “How Much” tab select payment type – Pay Off.
  6. Select “When” drop down menu to select a one-time payment.
  7. Select the “Date” you want your payment to be processed.
  8. If you want to input a “Memo Description” such as Pay Off that is optional.
  9. Click on “Review Transfer”; a display box will pop up to verify the transfer information; click on “Submit Transfer”.
  • Note: To make loan payments from another financial institution, link your external account through Transfer & Pay in Online Banking and follow the prompts to transfer funds directly.

You may also make a payment by phone at 800-888-3328, or visit any First Entertainment branch. Click here to book an appointment to skip the line.