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Saturday December 13, 2025: Please note that our Studio City Branch, Culver City Branches, and our Member Experience Center will be closing at 12:00 pm on Saturday, December 13. ... Read more

Notice
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Saturday, December 13, 2025: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause. ... Read more

Fraud Alert
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Important Security Reminder: Your security is our top priority and phishing and spoofing schemes are on the rise. Please stay vigilant when someone calls you, scammers may disguise their phone number to appear… ... Read more

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How do you check the status of your loan application, specifically if you applied online?

If you applied online, checking your status is easy:

  1. Log in to Digital Banking (Desktop or Mobile App).
  2. Select “Open New Account.”
  3. Click “Check Loan Status.”
  4. Enter the requested information to view your loan status.

For security purposes, you’ll be asked to verify your identity before accessing your loan status.

Other Ways to Check Your Status:

  • Send a Secure Message: Use the Message Center in Digital Banking and include your loan application number in the subject line.
  • Call Us: Reach us at 888-800-3328 (Option 3) and follow the prompts.