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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed September 7, 2026, in observance of Labor Day. Digital banking and surcharge-free ATMs remain available 24/7.

Fraud Alert
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Phishing and spoofing scams are rising. First Entertainment will never ask for your password, username, verification codeemail login credentials, and we will never call on a holiday. If you receive a suspicious call, text, or email, do not respondcall 888.800.3328press 4 then 1, or learn more from our spoofing scams blog. 

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Saturday, August 15, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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How do you change your Username?

Follow the steps below to change your User ID:

For Desktop:

  1. Once you are logged in, navigate to More Services.
  2. Navigate to Settings.
  3. Click on the Security tab.
  4. Click the Edit Pencil next to your Username.
  5. Enter the new Username.
  6. Click Save Changes.
For Mobile:

  1. Once you are logged in, click on the More tile.
  2. Navigate to More Services.
  3. Click Settings.
  4. Click on the Security tab.
  5. Click on the Username field to edit.
  6. Enter the new Username.
  7. Click Save on the top right.