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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed September 7, 2026, in observance of Labor Day. Digital banking and surcharge-free ATMs remain available 24/7.

Fraud Alert
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Phishing and spoofing scams are rising. First Entertainment will never ask for your password, username, verification codeemail login credentials, and we will never call on a holiday. If you receive a suspicious call, text, or email, do not respondcall 888.800.3328press 4 then 1, or learn more from our spoofing scams blog. 

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Saturday, August 15, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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How do I use a digital wallet?

Follow the steps below for how to make a payment with your digital wallet:

  • Add your First Entertainment Credit/Debit Card to your digital wallet
  • Look for the contactless payment symbol (usually a stylized Wi-Fi symbol).
  • Unlock your smartphone and open your digital wallet app.
  • Hold your phone near the contactless payment terminal.
  • Authenticate the payment using your device’s biometric (e.g., fingerprint, face recognition) or a PIN.
  • The payment will be processed, and you’ll receive a confirmation on your device.