How do I remove a joint signer from my account?

Members can remove a joint signer through the following channels:

Via a video appointment: Members can book a virtual appointment to remove a joint signer from their account.

1. Click here to Book an Appointment  to skip the line. 
2. From there, select “Additional Account Services” and click on “Add/Update a Joint Owner – Video.”
3. Next, you need to choose which branch you would like to visit, as well as the date and time that works best for you.
4. After selecting a date, please enter your personal information, and then click “Book Appointment”.
5. You’ll receive an email confirmation shortly after, and you’re all set.

Message Center: Members can send a message through their online banking to request  a joint to be removed from their membership. Please ensure that the form is signed by both parties, notarized, and then returned via Message Center, along with copies of both parties’ current IDs.

In Branch:  Click here to Book an Appointment  to skip the line. Please be aware that both the primary member and the joint member being removed must be present in person and provide their current IDs.