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October 17, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed October 12, 2026, in observance of Indigenous People’s Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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How do I place a stop payment on a check?

You may submit a stop payment via Digital Banking or by calling us at 888.800.3328.

To place a stop payment on a check or range of checks, you have several options:

  1. Through Digital Banking or our Mobile App
    • Login to your account
    • Select “More Services”
    • Choose “Stop Payment & Reorder Checks”
    • Follow the prompts to stop the payment.
  2. Visit one of our branches or call  888.800.3328 with the check number, amount. and payee.

There is a fee for this service. See our Fee Schedule for more information.