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Saturday, July 18, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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We’re updating our member support options. Learn more and view FAQs here.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed July 3-4 in observance of Independence Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Friday, June 19, 2026: Please note that our Member Experience Center and branches will be closed. We apologize for any inconvenience this may cause. Our digital banking and surcharge-free ATMs will remain accessible 24 hours a day, 7 days a week.

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How do I perform a credit card balance transfer?

The easiest way to perform a balance transfer is via Digital Banking:

  1. Visit Digital Banking at https://experience.firstent.org.
  2. Go to “Card Management”.
  3. Select “Manage Your Cards” and select the card to balance transfer to.
  4. Click on “Manage Card“.
  5. Once on the Card Manager page, select the balance transfer.
  6. Enter your balance transfer request with the following information:
    • Card Issuer Name
    • Account Number (as it appears on your bill)
    • Account Payment Mailing Address (the address of the card you wish to transfer from)
    • Transfer Amount
  7. Read the Disclosure and check the “I Agree” box.
  8. Click “Submit”.

You may also call us at 888.800.3328 or make an appointment at a branch for more personal assistance with a balance transfer request.