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Saturday December 13, 2025: Please note that our Studio City Branch, Culver City Branches, and our Member Experience Center will be closing at 12:00 pm on Saturday, December 13. ... Read more

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Saturday, December 13, 2025: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause. ... Read more

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Important Security Reminder: Your security is our top priority and phishing and spoofing schemes are on the rise. Please stay vigilant when someone calls you, scammers may disguise their phone number to appear… ... Read more

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How do I perform a credit card balance transfer?

The easiest way to perform a balance transfer is via Digital Banking

  1. Visit Digital Banking at https://experience.firstent.org
  2. Go to “Card Management
  3. Select “Manage Your Cards” and select the card to balance transfer to.
  4. Click on “Manage Card
  5. Once on the Card Manager page, select the balance transfer
  6. Enter your balance transfer request with the following information:
    • Card Issuer Name
    • Account Number (as it appears on your bill)
    • Account Payment Mailing Address (the address of the card you wish to transfer from)
    • Transfer Amount
  7. Read the Disclosure and check the “I Agree” box.
  8. Click “Submit“.

You may also call us at 888.800.3328 or make an appointment at a branch for more personal assistance with a balance transfer request.