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How do I close a membership?

Accounts may be closed in person or over the phone. The membership cannot be closed if there are any of the following:

  • Other open shares (Checking, Term Saving Certificates, Secondary Savings, etc)
  • Open (unpaid) loans
  • An open Visa account

You may close your membership through the following channels:

  1. In Branch:  Click here to Book an Appointment  to skip the line.
  2. Message Center: Members can send a message through their online banking to request the membership to be closed.
  3. Over the phone: Members can call in and request for their membership to be closed. You may call us at 888.800.3328.