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Saturday December 13, 2025: Please note that our Studio City Branch, Culver City Branches, and our Member Experience Center will be closing at 12:00 pm on Saturday, December 13. ... Read more

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Saturday, December 13, 2025: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause. ... Read more

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Important Security Reminder: Your security is our top priority and phishing and spoofing schemes are on the rise. Please stay vigilant when someone calls you, scammers may disguise their phone number to appear… ... Read more

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How do I activate Touch ID for my app when I first add the app to my device?

To enable Touch ID in the Firstent app, follow these steps:

  1. Set up Touch ID on your device if you haven’t already.
  2. Open the Firstent app. A pop-up will appear asking if you’d like to enable Touch ID. Tap “Yes.”
  3. Enter your login details — username, password, and answer your security questions (you’ll only need to do this once).
  4. Select “Remember User Name” to make future logins easier.
  5. You’re all set! The next time you log in, just place your finger on the Home button to quickly and securely access your account.

Note: If you do not see a pop-up to enable Touch ID, log in to the mobile app. Under More Services, select Settings, then tap Biometrics and toggle to turn it on.