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September 19, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed September 7, 2026, in observance of Labor Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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How can I close a checking account?

You may close your checking account through the following channels:

  1.  In Branch: Click here to Book an Appointment to skip the line.
  2. Message Center: Members can send a message through their online banking to request the checking account to be closed.
  3. Over the phone: Members can call in and request for their checking account to be closed. You may call us at 888.800.3328.