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Saturday December 13, 2025: Please note that our Studio City Branch, Culver City Branches, and our Member Experience Center will be closing at 12:00 pm on Saturday, December 13. ... Read more

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Saturday, December 13, 2025: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause. ... Read more

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Important Security Reminder: Your security is our top priority and phishing and spoofing schemes are on the rise. Please stay vigilant when someone calls you, scammers may disguise their phone number to appear… ... Read more

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Can I make payments for my consumer loan over the phone?

You can make a payment over the phone by 888-800-3328 and select Option 3. Please follow the prompt menu to be directed to the appropriate department.

What you’ll need:

  • Your checking or savings account number
  • The routing number from your external financial institution

Note: A $5.00 convenience fee applies for phone payments.