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September 19, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed September 7, 2026, in observance of Labor Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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Can I make payments for my consumer loan over the phone?

You can make a payment over the phone by 888-800-3328 and select Option 3. Please follow the prompt menu to be directed to the appropriate department.

What you’ll need:

  • Your checking or savings account number
  • The routing number from your external financial institution

Note: A $5.00 convenience fee applies for phone payments.