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Saturday December 13, 2025: Please note that our Studio City Branch, Culver City Branches, and our Member Experience Center will be closing at 12:00 pm on Saturday, December 13. ... Read more

Notice
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Saturday, December 13, 2025: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause. ... Read more

Fraud Alert
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Important Security Reminder: Your security is our top priority and phishing and spoofing schemes are on the rise. Please stay vigilant when someone calls you, scammers may disguise their phone number to appear… ... Read more

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Can a Member make a First Entertainment loan payment with a credit card from another financial institution over the phone?

Unfortunately, we’re unable to accept loan payments using a credit card from another financial institution. However, you have several convenient payment options:

Digital Banking (Online or Mobile App):
Make loan payments by transferring funds from your First Entertainment savings or checking account, or by linking an external account at no extra charge. Click here to learn how.

Over the Phone:
Make a payment using your checking or savings account from another financial institution by providing the routing and account number. Call us at 888-800-3328, Monday–Friday from 8:00 a.m.–6:00 p.m. or Saturday from 8:00 a.m.–3:00 p.m. See Fee Schedule.