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Contact Us

A Variety of Ways to Reach Us

Toll-Free: 888-800-3328

You can also reach us at: (323) 851-3673

Fax us at: 323-874-1397

Existing First Trust Deed Mortgage with First Entertainment, call: 877-498-9409

New Mortgages, Seconds, and HELOCs, call: 888-800-3328

Mailing Addresses

  • For Deposits and Loan Payments:
    Post Office Box 2428
    Hollywood, CA 90078-2428

  • For First Mortgage Payments:
    Post Office Box 7168
    Pasadena, CA 91109-7168

  • For VISA Payments:
    VISA
    Post Office Box 60510
    City of Industry, CA 91716-0510

  • For Overnight VISA Payments:
    PSCU Financial Services
    560 Carillion Parkway
    St. Petersburg, FL 33716

  • For General Correspondence:
    Post Office Box 100
    Hollywood, CA 90078-0100

Chat Support

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Billp@yer Support
888-918-7483

Auxiliary Credit Union Services

  • Media Benefits Insurance Services
    Tina Avanesyan
    323-436-4275

  • First Entertainment Investment Services
    Robert Helm
    323-845-4434

  • Autoland
    Diana G.D.A-Bañuelos
    323-845-4436

  • Report a lost or stolen ATM/Debit card 
    U.S. 888-241-2510
    International 909-941-1398, call collect

  • If your Debit or ATM Card is Blocked
    U.S. 888-241-2440 
    International 909-941-1034, call collect

  • Report a lost or stolen VISA
    U.S. 800-449-7728 
    International 727-299-2449, call collect

  • VISA - Balance inquires or other information
    866-820-6313

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