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Saturday, August 15, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed July 3-4 in observance of Independence Day. Digital banking and surcharge-free ATMs remain available 24/7.

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How long does a mortgage loan process take?

A loan generally takes 30 days but can be a longer or shorter depending on a multitude of factors. Some things that might delay the loan process are incomplete documentation, appraisal time, and title liens to name a few.

For additional information, please contact Real Estate Lending at 888.800.3328 (Option 3), Monday–Friday, 8:30 a.m.–5:30 p.m.