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September 19, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed September 7, 2026, in observance of Labor Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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How do I add my new credit card information so I can retrieve my credit card account information online?

If you have a new credit card account number, you will need to add the new account number so you can view it online. Following are the instructions:

  • Log onto your account through Digital Banking.
  • Select More from the toolbar
  • Under Card Management, select View Credit Card
  • Enter the credit card number you wish to add (all 16 digits)
  • Enter your Social Security Number (with dashes in between) for verification purposes
  • “Recent Activity” screen will appear
  • This is how you can activate your new credit card online and delete old card information.