Stop Payment on Draft Checks:
- To place a stop payment on a draft check, make sure the check has not cleared first. Then obtain the check number in Partnercare (if you do not have access to Partnercare, ask your manager).
- Enter Stop payment information on Symitar:
- Enter the transaction code SP SW
- Select Stop payment type > Share or Loan
- Select the checking share attached to bill pay
- Enter the effective date, or accept the default
- Enter the expiration date, or accept the default
- Enter draft sequence number
- Enter Payee name if known
- Enter the stop payment fee ($15)
- Select the share to pay fee from
- Complete the fee withdrawal
- Recap the stop payment information with the member and post the transaction
Stop Payment for Corporate Checks:
- Check images processed via corporate check will not be available to us. The member will need to request the check image and process the stop payment by contacting bill pay directly, by calling (888) 918-7483.