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Saturday, February 21, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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Holiday Closure Notice: All First Entertainment Credit Union branch locations and our Member Experience Center will be closed February 16th in observance of Presidents’ Day. Digital banking services and surcharge-free ATMs will remain available 24/7.

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Saturday, February 7, 2026: Please note that our Member Experience Center and branches will have special hours and will be open from 9am – 1pm on Saturday, February 7th. We apologize for any inconvenience this may cause. Our digital banking and surcharge-free ATMs will remain accessible 24 hours a day, 7 days a week.

Fraud Alert
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Important Security Reminder: Your security is our top priority and phishing and spoofing schemes are on the rise. Please stay vigilant when someone calls you, scammers may disguise their phone number to appear… ... Read more

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How do I stay safe online?

In today’s digital age, safeguarding your computer systems and personal information is crucial. Here is a list of the most common online fraud schemes and how to protect yourself from falling victim:

Keylogging: This method involves tracing the keys struck on a keyboard without the user’s awareness. Keyloggers can be installed through deceptive links or attachments found in fraudulent emails. To protect yourself from this, be wary of dubious emails and use reliable anti-malware software.

Vishing: Criminals use voice over IP (VOIP) to gain access to trick individuals into revealing personal or financial details. Typically, these calls might falsely alert you about suspicious activities on your bank or credit accounts. Voice vishing is very difficult for legal authorities to monitor or trace. If you receive a call asking for personal or financial details, do not verify any information. Hang up and call the company back who claims to have made the call through a phone number listed on a bill statement or other official source. First Entertainment will never ask you for your full card number, passwords, one-time passcodes, or money to rectify an issue. If you suspect a fraudulent call or message, do not reply and contact us directly at 888.800.3328.

Phishing and Smishing: These tactics involve sending fraudulent emails (phishing) or SMS text messages (smishing), pretending to be from reputable sources to steal sensitive information. Never share personal details through these channels without verification.

Social Engineering: This broad term encompasses techniques where criminals exploit human psychology to obtain confidential information. This can range from direct interactions to observing your screen over your should in public places. Stay vigilant about your surroundings and skeptical of unsolicited requests for information.

SPAM: While often just a nuisance, spam can sometimes be a gateway to more harmful threats, such as malware. Regularly update your email filters to keep these at bay. These behaviors are also your best defense:

  • Don’t display your mobile phone number on a public platform.
  • Be wary about entering your mobile phone number, email address or other personal information on unknown websites (even if it looks legitimate).
  • Do not respond to unwanted or questionable texts or emails.
  • Check with your mobile service provider about blocking future messages from specific senders.
  • Use two email addresses: one for your personal messages and the other for newsgroups, chats, etc.

Spyware: This intrusive software gathers your data in a stealthy manner. Spyware can be bundled with legitimate downloads from dubious sources. Keep your anti-spyware programs updated to prevent unauthorized access.

Trojan Horse: Disguised as beneficial software, a Trojan Horse can trick users into downloading them. Always download software from reputable sources and consider using security solutions that offer real-time protection.

To keep yourself protected online, maintain up-to-date security software and stay informed about the latest cyber security practices. Your best defense is always proactive prevention.