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Saturday, August 15, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed July 3-4 in observance of Independence Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Can I make a withdrawal from my Term Savings Certificate?

Withdrawals can be made in person at one of our branch locations. Click here to Book an Appointment  at our First Entertainment locations to skip the line.
 
Only dividends (the interest that is earned in your term savings certificate) can be withdrawn from a term savings certificate without a penalty. A withdrawal without a penalty can also be made during the grace period when your term savings certificate matures.

 
There is a penalty of 90 days of dividends on the amount being withdrawn if the withdrawal is made before the certificate’s maturity date.