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October 17, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 10:00 P.M. – 4:00 A.M. PST. We apologize for any inconvenience this may cause.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed October 12, 2026, in observance of Indigenous People’s Day. Digital banking and surcharge-free ATMs remain available 24/7.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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How do I find the payoff amount on my loan?

To obtain or view your loan payoff, please follow the steps below:
  1. Log in to Digital Banking (desktop browser or mobile app).
  2. Select the loan you want to view from your dashboard
  3.  To view payoff details:
    • On desktop: Click Account Details.
    • On mobile: Tap Show Details in the upper-right corner
You may also chat us, message us or contact us directly at 888-800-3328, Option 3.