How do I dispute a credit card charge or report fraudulent or unauthorized credit card activity?

There are several ways to dispute a credit card charge or report fraudulent or unauthorized credit card activity.

Option 1:

1. Login to Digital Banking
2. Click “More” from the tool bar
3. Click “Card Management”
4. Click “Dispute a Credit Card Transaction”
5. “Enroll” if you haven’t done this before
6. In your list of posted card transactions, find the transaction you wish to report an issue on
7. Use the drop-down arrow to the right of the transaction in question
8. Select “Report an Issue” button
9. Follow the steps to report the dispute

Option2:

1. Call us at 888.800.3328 for further assistance