Help Starts Here

First Entertainment is a member-owned financial institution focused on the needs of our members. It is our policy to make every reasonable effort to help members avoid foreclosures. Whether your home loan is with us or another lender, you may have options.
We recommend calling Dovenmuehle Mortgage, Inc. (DMI) for assistance at 800-669-0340. DMI has staff who are trained to consider your circumstances and to discuss solutions. Once you both have a conversation about your specific circumstances, they may request certain supporting documents.

• Proof of income (paycheck stubs, tax returns)
• List of all assets
• Copy of loan (Note)
• Copy of home owners insurance policy

Additional counseling is available through the HUD Certified Housing Counseling Agency. The United States Department of Housing and Urban Development funds free or very low cost housing counseling nationwide. The toll-free telephone number to find a HUD-certified housing counseling agency is 800-569-4287 or TTY 800-877-8339.

Mortgage Payment Information

Payments may be made at any branch, online, or by mail to:

For First Mortgage Payments:
Post Office Box 7168
Pasadena, CA 91109-7168

Mailed payments must be check or Money Order. Do not send cash. All payments must be in U.S. Dollars. When mailing the payment please include the payment coupon.

First Entertainment Credit Union is an Equal Housing Lender.