a hooded man sends suspicious messages on a laptop

Stay Safe in Digital Communication

Scammers want to be where your eyes are the most, and for many of us, that means phones! Texts (aka. SMS messages) and emails are prime opportunities for fraud, but you can make yourself safer just by reading this page!

Following these simple practices can help reduce your chance of falling victim to unscrupulous text and email scammers. This list is not comprehensive, but a good start to keeping your digital communications safer:

  • DON’T open links or attachments contained in emails or texts from unfamiliar sources.
  • DON'T follow a link to a site through an email or text and then proceed to enter personal information, such as account numbers or passwords.
  • Open a new browser window and enter the URL of the trusted site to secure your transactions.
  • Delete emails or texts with account-sensitive information, even if they contain only partial account identification information.
  • Be aware of questionable emails and texts: What looks suspiciously like legitimate bank/credit union emails with legitimate logos and structured to look like the communications you typically receive from First Entertainment Credit Union, can be fake messages that direct you to questionable Internet addresses. Read carefully, and watch for incorrect spellings and poor grammar; and NEVER enter your password or personal information.
  • Remember that the credit union will never ask for your PIN or sensitive information, ask you to update account information, or ask you to confirm or make a transaction via text message.
  • Scammers can make it look like a text message is coming from a landline. Never call back the number that texted you. When you need to contact the credit union ALWAYS use 888-800-3328.
  • Cut your vulnerability to SPAM by being cautious about where you post your email address and phone number; avoid posting them on every web site or organization that asks for it.
  • Never forward chain messages revealing coworkers' or colleagues' email addresses or phone numbers (they may be in the email signatures)!
  • Avoid opening unsolicited email.
  • Protect your coworkers' and family's email addresses by using the BCC feature; and delete their addresses before you forward an email.
  • Always scan files with an anti-virus program before opening an attachment.