Help
Getting Started
- Who can become a member of First Entertainment Credit Union?
- How do I reset my username or password in Digital Banking?
- How do I download the app?
Personal Banking
- How do I open a checking account?
- How do I open a First500 and/or a Secondary Savings account?
- How do I enroll in Zelle?
Personal Lending
- Are you planning to pay off your vehicle loan?
- Are you planning to move?
- How do I dispute a credit card charge or report fraudulent or unauthorized credit card activity?
Business Banking
- How do I apply for a First Entertainment Preferred Cash Business or Visa Platinum Business Credit Card?
- How do you modify the ATM or daily card usage limits?
- How do you report a lost or stolen card?
Insurance & Investments
- How do I open a Money Market Account (MMA)?
- How do you check the balance of a Money Market account?
- How do you inquire about investment options?
Financial Education
- How do you schedule a financial health check-up?
- After I get my FinHealth Score®, then what?
- Who should take the Financial Health Survey?
Security Center
- What should I do in the event of unusual debit or Visa® credit card activity?
- How can I prevent check fraud?
- How can I be prepared for credit card fraud?