We're here to make your banking as easy as humanly possible, even when there's no computer around. With 1st Call you can conduct your own transactions around the clock from anywhere there's a touch-tone phone. And as you'd expect from First Entertainment, it's free.
1st Call Numbers: 800-423-1482 or 818-562-5562 or 323-874-1547
Your First Entertainment Account Number
Displayed in the upper right hand corner on the first page of your monthly statement (excluding leading zeros) and also on your First Entertainment membership ID card.
Your Access Code
Call the credit union for your initial access code; then, once you begin to use 1st Call, you will have the option to choose a custom access code.
1st Call Services
Here's a brief outline of some of the menus you'll encounter in 1st Call:
In addition to all the touch-tone options 1st Call offers, it also has a Speech Recognition Service available for those members who prefer not to use a standard keypad. When you call in to 1st Call, instructions on how to use this service will be provided in the opening message.
When you hear the menu option you want, you say it, instead of pressing a key. You want the "My Accounts" option? Just say "My Accounts." And if you ever want to go back a step, it's as simple as saying "Go Back." However, if you're entering monetary information, you'll still need to enter the amount on a keypad to insure transaction integrity.
Contact Us if you have a question, comment or Access Code request.